Privacy statement Fulvic Minerals BV

Privacy-sensitive data or personal data is processed via our webshop fulvic We attach great importance to careful handling of personal data. Personal data is therefore carefully processed and secured by us.

Fulvic Minerals BV is responsible for data processing. In this privacy statement we explain which personal data we collect, use and for what purpose we use it. We hope you will read this statement carefully. If questions arise, you can of course contact us.

1. Conditions for processing personal data
In our processing of personal data, we adhere to the requirements set by privacy legislation. For you specifically, this means that we consider the following points important and therefore comply with them:

  • we clearly state the purposes for which we process personal data. You can read about this in more detail later in this privacy statement;
  • we limit the collection of personal data to only data that is necessary for legitimate purposes;
  • we ask for explicit permission to process your personal data in cases where special permission is required for this;
  • we take appropriate security measures at all times to protect your personal data and we also demand the same from parties that process personal data on our behalf, where necessary this is laid down in so-called separate "processing agreements";
  • we make it possible to provide, correct or delete your personal data at any time.

2. Use of personal data
When using our webshop, we obtain certain information about you. This can also be personal data. We only store and use the personal data provided directly by you, in the context of the service you have requested, for example when paying for an order.

We use the following data for the purposes stated in this privacy statement:

  • E-mail address
  • Name and address details
  • phone number
  • Billing address
  • E-mail address
  • Payment details
  • IP address

2.1 Register
You must register for certain parts of our webshop in order to use functionality. After registration, we store the personal data you provide. We store this information so that you can use our services without having to provide data again, we may also use it to contact you in the context of the implementation of the agreement, such as the agreed obligation to deliver the products. from your order or answering your questions..

  • Your first name, initial(s),
  • last name
  • e-mail address
  • password

We will not provide the data for registration and execution of the agreement to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In the event of suspected fraud or misuse of our webshop, we may be asked to hand over personal data to the competent authorities.

2.2 Handling order
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we may also provide your personal data to third parties, we only do this with parties with whom we have concluded a processing agreement. You can therefore trust that these parties will also handle your personal data as desired. You can read more about this later in this privacy statement.

In addition to the data for an account, we ask for the following data:

  • Street name
  • House number
  • Postal Code
  • residence
  • phone number

Orders are further saved with the following data

  • Order date and time
  • Order number
  • Order number
  • Invoice number
  • Total amounts
  • Delivery information
  • Delivery charge
  • Payment information
  • IP address

2.3 Use contact form and newsletter
Via our web shop we offer the possibility to ask questions via a contact form, which also asks you to enter data so that we can handle your question more easily. You choose which data you provide. The data you send us will be deleted within 30 days as standard and otherwise kept for as long as the content of your message suggests that this is necessary for a complete answer and handling.

When sending messages via the webshop, we use the following data:

  • Name
  • E-mail address

We also offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can easily unsubscribe. Your e-mail address is automatically added to the database of our e-mail software, from which a processing agreement ensures the safe handling of your personal data.

2.4 Data stored and accessed through your account dashboard
With our portal you can gain access to a management environment where you can set, specify, change and in theory even anonymize things such as address details.

The following data is stored in your account and can also be viewed by you:

  • Orders, including the data required for processing
  • Invoices, including the data required for processing

You can always submit an additional request to change or delete data. For questions about our privacy policy, you can contact us at any time using the details below.

3. Advertising
In addition to the information on our website, we can also inform you about our new products and services: by e-mail, via social media, push notifications, telephone or other means of communication. Fortunately: this only happens if you have given explicit permission for this, and this permission can always be withdrawn.

4. Publication
By default, no data is published when using our webshop. If this happens, you choose what information you publish; think, for example, of the like or follow of our social Media channels.

5. Disclosure to Third Parties
We may engage its group companies and other parties to process your data. Insofar as those other parties process data for the services of {company name}, they do so as a processor and we have concluded an agreement with those parties. Insofar as those other parties themselves determine the purposes and means of processing data, they do so as the controller. This also means that they must have a legal basis for processing your data. We are not responsible for the processing of your data by those parties. This privacy statement does not apply to it.

6. Cookies
Cookies are used in our webshop. When you visit our webshop for the first time, a notice is displayed in which we explain why and for what purpose we use these cookies. We use so-called functional and non-functional cookies, we always ask your permission for the use of non-functional cookies; if you do not give this permission, we will not use it. We further explain the use of cookies via this {link}.

The functional cookies can also be switched off in your browser. Keep in mind that our website may no longer work optimally.

7. Google Analytics
We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processing agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, all IP addresses of measured traffic have been anonymized with us.

8. Security
We take careful security measures to limit misuse of and unauthorized access to personal data. These measures are part of our processes and are reviewed periodically.

9. Retention Periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, your data will be stored for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

10. Third Party Websites
In our shop you will also find links to websites of other parties or references are made to us. Although we carefully select and monitor these relationships, we are not responsible for the processing of your data via these websites. This privacy statement does not apply to it.

11. Changes to this Privacy Statement
We reserve the right to make changes to this privacy statement.

12. Access and change your data
After logging in to your account within our web shops, you have access to the data that is known to us. You can submit a request to change or delete data. For questions about our privacy policy, you can contact us at any time using the details below.

13. Authority for Personal Data
We are happy to help you if you have any questions about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint to the Dutch Data Protection Authority about our processing of your personal data. You can contact the Dutch Data Protection Authority for this.

14. Our contact details
Fulvic Minerals BV
PO Box 21091
3001AB Rotterdam

Shopping cart

Your cart is currently empty.

Total €0,00