We ship our orders with PostNL or DHL.
If we receive your order and payment on working days before 15:00, your order will be shipped the same day.
Normally we have everything in stock.
Carefully check your address details so that your order can be delivered to you without any problems.
What happens if I'm not at home?
The packages are delivered on working days and Saturdays by PostNL or DHL. If you are not at home at the time of delivery and the package cannot be delivered to the neighbors, you will be notified and PostNL or DHL will try again the next day.
If PostNL or DHL cannot deliver it within 2 attempts, the package can still be picked up for 3 weeks at a PostNL or DHL service point near you.
The shipping and handling costs for orders in the Netherlands are 4.50 euros.
For orders from other countries in Europe, the shipping costs are from 8.95 euros
For an order from the Netherlands above 100 euros, the shipping and handling costs are waived. You pay nothing for this.
Different conditions apply to shipments to other countries. Please feel free to contact us with any questions about these terms.
If you are not satisfied with your order, you can return it, unused and in its original packaging, within 14 days to:
NL-2612 TX Delft
The costs for returning your order are for your account.